Shipping policy

Processing Time

All orders are processed within 3–4 business days (excluding weekends and holidays).

Once your order has been processed, you will receive a confirmation email with tracking information.

Please note: During high-volume periods (launches, sales, holidays), processing times may be slightly extended.

Shipping Time

After processing, orders are shipped and typically delivered within 4–5 business days.

Estimated total delivery time:

7–9 business days (processing + shipping).

Shipping times may vary depending on your location and carrier delays that are outside of our control.

Shipping Address

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

If a package is returned due to an incorrect address, the customer is responsible for any re-shipping fees.

Lost or Delayed Packages

Once your order has been shipped, we are not responsible for carrier delays, lost, or stolen packages. If your tracking shows delivered but you have not received your package, please contact the shipping carrier directly.

No Returns or Exchanges

All sales are final.

We do not accept returns, exchanges, or cancellations once an order has been placed. Please review your order carefully before completing your purchase.

If you receive a damaged or incorrect item, please contact us at [your email here] within 48 hours of delivery with your order number and clear photos of the issue so we can review your claim.